Front of House

It’s vital to create the right impression first time, and that starts at reception. We can offer you a world-class front of house management service designed specifically to suit your business requirements. Our experienced team of receptionists, concierges and porters, understand the importance of maintaining a secure, warm and inviting reception area while dealing with visitors’ needs quickly and professionally.

Our staff will be fully briefed on your business, your clients, and their role. We already provide a number of concierges and receptionists across a range of sectors including media, financial e and property. So, whatever your business, we can put the right front of house team in place for you.

THE RIGHT PEOPLE FOR THE JOB

We understand that front of house is the face of your company, so whatever the role, our staff are hand-picked, trained professionals who understand the importance of creating the right impression at as your clients walk through the door.

PORTERS

It’s the porter’s role to make sure that all residents and visitors are met when they arrive at the building and to ensure that the building is secure and that guests are safe and that’s exactly what our porters do. It’s as simple as that.

RECEPTIONIST

Our receptionists are trained and experienced in carrying out a multitude of duties, including: meeting and greeting clients; diary management; arranging couriers; maintaining the front of house environment; screening, answering and forwarding calls; sorting and distributing mail.

CONCIERGE

Flexible and accommodating, our concierges will build their knowledge of your company and become familiar with what you offer your residents and/or guests. They will be fully trained to quickly become familiar with local businesses, venues and special events and listen to the guest’s requests to offer solutions or recommendations tailored to their needs.

WORKING TOGETHER

Along with a personal account manager, who’ll be on hand seven days a week, our bespoke solutions come with the added advantage of being able to integrate other duties within the package to suit your needs, which helps to make it both a cost effective and streamlined service.